July 16, 2024 Maintenance Update
HootDex will be undergoing maintenance from July 16 – July 21, 2024. The purpose is to make the system more efficient for both institutional clients, professional and retail traders. The speed and scalability of the network is very crucial to the expansion of HootDex and our team is making sure that the ability to scale the network further is stellar. The impact will be felt as follows.
- Institutional Clients: You should experience minimal if any intermittent downtime during this maintenance period.
- Professional Traders: You will experience intermittent downtime during this period if you are using the web interface, if you were granted a custom API connection then your downtime will mimic institutional downtime.
- Retail Traders: You will experience intermittent downtime during this period on both web and mobile interfaces.
It is advised to refrain from frequent trading if possible to avoid being stuck in a trade. We apologize for any inconvenience this may cause but it is necessary to avoid potential system crashing as more institutions and professional traders begin to use the network soon.
We will keep everyone informed as we progress.
HootDex Team